ACT*SYNAPSE ACTIVE.COM TX

Learn about the "Act*Synapse Active.Com Tx" charge and why it appears on your credit card statement.

First seen on September 12, 2016, Last updated on March 11, 2023

What is it?

This is a charge made to Active, which hosts the world's largest directory of sports and recreational activities, facilities, venues and classes, including more than 290,000 races, leagues, tournaments, camps and other recreational listings in more than 80 sports and 5,000 cities, according to the company's website. People in the comments below say they were charged for magazine subscriptions.

Active.com publishes articles with tips, training plans, advice and ideas for active individuals. More than 8 million people receive the site's weekly and monthly newsletters offering local event information, featured stories, tips, drills and gear reviews for a multitude of sports and interests. Topics covered include:

  • Running
  • Triathlon
  • Fitness
  • Cycling
  • Kids and family
  • Nutrition
  • Health and wellness
  • Outdoors and other sports and activities

The company also has Active Advantage, a premium membership program that allows people to receive discounts and additional savings on sports gear, active lifestyle products and online event registration fees.

Why this charge may appear on your card

You're likely seeing this charge because you made a payment to Active.com or a business that works with the company. If you didn't make this payment, it's possible someone else did, which may be an early indication of fraud.

What can you do?

If you don't recognize the charge, you can contact your bank or credit card company and dispute the charges and try to recover the money. Your credit card should have a phone number on the back you can call for customer service.

Community Feedback

This is a magazine subscription that was supposed to give you 90 days free subscription and than send an email stating that the charge was about to happen but the email never gets send and the charge just appears. If you have this charge, its likely you signed up for an event on ACTIVE.COM. Call 877-817-6515 and get your money back and cancel the subscription

posted 07/06/2018 by unhappy

I have a recurring $41 charge on my credit card ending in 9414 and I don’t know what it’s for.

posted 03/11/2023 by Jill Edwards

Thanks for the info. I called the number and had to speak with an operator instead of the auto menu (it didn't understand my last name). She canceled the subscription (I had to guess which magazine it was, and whether it was under my name or my partner's name). But I had to ask for the refund. That is supposed to show up within three days in my bank account. ($3.98). Also she said I signed up when I completed an online survey. I certainly didn't intend to.

posted 08/22/2019 by well_well

Can you help? What is this charge?

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Also Appears on Statements As

  • CHKCARDACT*SYNAPSE ACTIVE.COM TX
  • CHECKCARD ACT*SYNAPSE ACTIVE.COM TX
  • POS Debit ACT*SYNAPSE ACTIVE.COM TX
  • POS PUR ACT*SYNAPSE ACTIVE.COM TX
  • POS PURCH ACT*SYNAPSE ACTIVE.COM TX
  • POS PURCHASE ACT*SYNAPSE ACTIVE.COM TX
  • POS REFUND ACT*SYNAPSE ACTIVE.COM TX
  • PRE-AUTH ACT*SYNAPSE ACTIVE.COM TX
  • PENDING ACT*SYNAPSE ACTIVE.COM TX
  • Visa Check Card ACT*SYNAPSE ACTIVE.COM TX MC
  • Misc. Debit ACT*SYNAPSE ACTIVE.COM TX
  • CHKCARD ACT*SYNAPSE ACTIVE.COM TX