ALOM E-COMMERCE FCS 510-360-3600 CA

This charge was for my Ford Sync3 map update

Ford Motor should inform purchasers of their Synch-3 update that it is being handled by this company! I thought that I was being scammed.

I was looking to dispute the charge until I found out it was Ford Sync Map Updates. Would have been nice if name on CC bill mentioned Ford Sync or Ford Nav.

This also showed up on my statement after I purchased a Sync 3 map update. Took finding this page to figure it out.

Same as above. I didn't know what the charge was for until I found this page. It was for the Ford Nav. update. That should be shown on the charge.

Thank you so much for the above explanation. I too was wondering what this charge was for on my credit card statement. I tried calling the phone number, but it goes to voicemail.

A simple solution would be to identify “Sync 3” in the charge info.

would have been nice if you some how related the charges to Ford Sync 3. It is bad enough that Sync stinks and also have a charge that is not explained better!