GTL*INMATE PHONE SERVICE

Learn about the "Gtl*Inmate Phone Service" charge and why it appears on your credit card statement.

First seen on May 25, 2014, Last updated on May 19, 2018

What is it?

Something similar happened to me on 06/02/2022. I received an attempted charge for $6.00 on my Navy Federal debit card. The charge was rejected because my debit card was in a Frozen status. The strange thing is that I have never used my NFCU debit card, ever. It's a relatively new card and I only keep it in a drawer. I wonder if NFCU had a data breach that they have not yet discovered or disclosed.

Two fraudulent charges of $50.00 each ($100.00) hit my cc account last weekend. Immediately reported to cc company that is now "investigating" the matter. Called GTL *Inmate Phone Service and they won't tell me the "time" of the transaction (although I know the date 5/13), they won't tell me how the transaction was made (online, over phone, etc.), or to what prison/jail the transaction was in reference to, only that the monies were immediately put on some "inmate's books." GTL's Escalation Department states that they won't release this information unless I "file a police" report and they're subpoenaed. This sounds like a racket to me!

Can you help? What is this charge?

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Also Appears on Statements As

  • CHKCARDGTL*INMATE PHONE SERVICE
  • CHECKCARD GTL*INMATE PHONE SERVICE
  • POS Debit GTL*INMATE PHONE SERVICE
  • POS PUR GTL*INMATE PHONE SERVICE
  • POS PURCH GTL*INMATE PHONE SERVICE
  • POS PURCHASE GTL*INMATE PHONE SERVICE
  • POS REFUND GTL*INMATE PHONE SERVICE
  • PRE-AUTH GTL*INMATE PHONE SERVICE
  • PENDING GTL*INMATE PHONE SERVICE
  • Visa Check Card GTL*INMATE PHONE SERVICE MC
  • Misc. Debit GTL*INMATE PHONE SERVICE
  • CHKCARD GTL*INMATE PHONE SERVICE