Ordered keto pills in march. The package I choose was 3 bottles for 39.99 each two bottles for free. I got charged for all 5 bottles of $198. Scammers ! Then I get a unauthorized charge today from challenge body and mind for $12.49. WTF
CHALLENGEBODYMIND 855-4604451 NM
Learn about the "Challengebodymind 855 4604451 Nm" charge and why it appears on your credit card statement.
First seen on January 8, 2022, Last updated on June 14, 2022
What is it?
This is a charge from Challenge Body Mind. The company is based in Albuquerque, New Mexico, which is likely why you're seeing "NM" for New Mexico on your charge. Challenge Body Mind creates digital courses with expert curated content on diet, nutrition and fitness. The company serves people across various age groups, body types and fitness goals.
The company sells digital nutrition and fitness plans and memberships. The plans sell for $12.49 per month or $1 for one day. The plans include:
- Diet charts
- Exercise plans
- Nutrition plans
- Healthy recipes
- Lifestyle advice
Why this charge may appear on your card
You're likely seeing this charge because you made a purchase at Challenge Body Mind. If you didn't make this purchase, it's possible someone else did, which may be an early indication of fraud.
BBB reports customers complaints
The Better Business Bureau logged at least 36 complaints against Challenge Body Mind in 2022 and gave it a C- rating. The company was not BBB accredited and had 1 out of 5 stars, according to customer ratings in 2022.
BBB sent postal mail to the company’s address, 320 Gold Ave SW Ste 620-1461, Albuquerque, NM 87102, but it was returned and marked by USPS as undeliverable. BBB was unable to verify the true location of the business.
What else can you do?
You can contact your bank or credit card company to dispute the charges and try to recover the money.
How to contact Challenge Body Mind
To reach a representative at the company, email care@challengebodymind.com, call (855) 460-4451 or visit Challenge Body Mind's website. The company says customer support is operational 24 hours a day, 7 days a week for any concerns, refunds, returns or cancellations. You can deactivate or delete your account on Challenge Body Mind's website at any time and without being required to provide a reason for your decision, according to the company.
Community Feedback
Unauthorized charge on my credit card of $12.49 for challenge body mind 2-9-22.
Got charged by Challengebodymind $12.49. Never opened any account. Refund pending per my bank. FRAUD
These are bunch of crooked crooks (Apparently KITO). They charged this without permission and also stole about $100 for "Detox" that I did not request. The website ask me a question and then magically completed my order with an additional $100 for the detox. I just clicked on the screen, I never approved or filled in a check box or anything, ITS A SCAM SITE! I ask for the order to have Detox removed or cancel the order. They did neither. Now, the detox I never ordered apparently triggered this subscription I never saw or ordered. Really good SCAM. There website and I assume the whole organization is something you should avoid. I am out over $225 for what I assume is junk. They more or less just admitted that when they supposedly refunded this $12.49 charge they know is complete non sense. They are hoping you are not monitoring your charges and expecting phone calls.
2/6/22--- ordered $39.99 worth of gummies, immediately a chg of $199.99 was made, I got phone alert of fraud w/in moments. I called credit card co. & got that straight, when pkg came to post office I refused it, FKG Skammers !!!!
If you purchased gummies from CBD, without realizing it, you signed up to their club with monthly dues. You need to cancel immediately.
I saw this charge in my online bank statement last night from Challenge Body Mind 855-4604451 NM on 1/19 for the amount of 12.49. I have not ordered anything from these people, nor have I started a subscription with them for any exercise related materials. I called the company's customer service today and spoke with an Indian man and explained to him what I had going on and asked for a prompt refund and cancel out the "subscription". He asked me what products I had ordered and I explained that I had not ordered anything, I'm thinking it was some advertisement that came up in a preview on YouTube somewhere along the way. He told me that he put in his system that I am canceling and will receive a refund back to my bank within 3-5 business days, and a confirmation email about this request within 24-48 hours. I requested a confirmation reference number for the canceling and he recited me 108 (pregnant pause) 453 (another pregnant pause) and 84. I will keep you updated as to the results. Either way I will be informing the bank of the charge and let them know it is not a charge that I made knowingly.
I never heard of this or agreed to have them take money out of my bank account. I want a full refund. I will be filling with the better business bureau and law enforcement. Scammers!!
Ordered Proper CBD gummies, hemp extract. Online said 2 bottles for $39.99 + 1 free bottle. Received 3 bottles of sugary crap. Charge was for $169.88 (shown on CC statement as PROP8779938758 Albuquerque, New Mexico). Then, saw a charge for $12.49 to ChallengeBodyMind (which I never heard of or ordered anything from). After disputing charge, next month another charge of $169.88 shows up again! I cancelled my credit card as company does nothing. Total scam! DO NOT ORDER!!
I am copy pasting someone else post because this is exactly what happened to me!!
These are bunch of crooked crooks (Apparently KITO). They charged this without permission and also stole about $100 for "Detox" that I did not request. The website ask me a question and then magically completed my order with an additional $100 for the detox. I just clicked on the screen, I approved or filled in a check box or anything, ITS A SCAM SITE! I ask for the order to have Detox removed or cancel the order. They did neither. Now, the detox I never ordered apparently triggered this subscription I never saw or ordered. Really good SCAM. There website and I assume the whole organization is something you should avoid. I am out over $225 for what I assume is junk. They more or less just admitted that when they supposedly refunded this $12.49 charge they know is complete non sense.
With me they did refund the 12.49 and a portion of the fraudulent charges. The Pills finally arrived and NO they do not work
I check my accounts daily for any fraudulent activity. Today l had a charge from challenge body mind for 12.49, I have never heard of this company and reported it to my banks fraud department.
Ordered keto pills in March. Took them forever to arrive. I choose was 3 bottles for 39.99 each two bottles for free. I got charged for all 5 bottles of $198. I immediately called and canceled the order within 30 minutes of placing the order and the charge of $198 hit my account. They said it was too late they were already in fulfillment. Took over a month for them to arrive. Immediately returned them. After 15 e-mails and phone calls they said they issued a refund on 7/13. Never received it. Also, now I'm getting unauthorized charges for the past two months from challenge body and mind for $12.49. They must be linked. BOTH ARE SCAMMERS! I canceled my debit card this week to stop the madness.
I never authorized $12.49 per month. A total SCAM. Have asked it be stopped immediately. I am going to cancel the card if not changed immediately and will file nuisance claim charges with my attorney.
This is ridiculous
This 12.49 church is according to them a subscription (I'm assuming triggered by the acceptance of the gummies or other products they gift through email) if you do not want the subscription just call the number 855-4604451 And tell them you want to cancel the subscription and get your refund because you were unaware of the subscription.
I got a charge from OPTIMAL MAX in the amount of $259.87. Neither my husband nor I recognized the company or any activity we had initiated. I started a fraud claim with my credit card company, but something got messed up and they didn’t cancel my number right away. When I didn’t receive the new card in the mail, I called again and there were two more charges—$79.99 from BUY OPTIMAL and then $12.49 from CHALLENGE BODY MIND.
I actually received a product I did not order. From the first fraud investigation consultation I decided to send that package back without opening it and require a signature on the other end. The fraud investigation unit has refunded that amount, and now I have received the second package… A smaller one. The investigation is still ongoing, but the agent I just spoke with told me that I do not have to return the second package. I opened it and found two bottles of KETO … expensive rip off vitamins claiming to support weight loss. It’s mainly zinc, magnesium, calcium, vitamin D3 and potassium. Their “proprietary blend“ is a combination of fish oil powder, hydrolyzed collagen and caffeine. I haven’t a clue how they got my credit card number. Sometimes I see ads pop up on Instagram and I send myself a text rather than order anything. I figure if I really need it I will go back to the link in the text. I couldn’t find a text or email or any communication at all in regard to these purchases.
CLASS ACTION LAWSUIT ANYONE?
I specifically notified this company that I did not authorize any autoshipments or subscriptions set up during my order for pathetic Keto gummies (DON'T BUY THEM, THEY ARE JUST APPLE CIDER VINEGAR AND SUGAR). One month later, to the day of my request...I'm being billed $12.49 for a subscription. Everyone should challenge these charges and request a CHARGEBACK. Enough of these disputes and they will lose their ability to run their business through their processor.
Ordered from KetoLuxe in November. I received more than what I ordered and was charged $119 and $49.95 which was a red flag. Found out from my doctor not to use…. Tried to return within 30 days (30 day money guarantee) but did not have returns info in my packaging nor a number to call. Looked on my bank statement for the number and called and the recording said that the number I called was a pastor and that KetoLuxe was a scam. I disputed the charges with my bank (still pending). In the midst of this they charged another $119 to a my card a few days ago and for what??!!! When I ordered in November, it didn’t say it was a subscription. Matter of fact it was minimal and confusing ordering information…another red flag as I look back on it. Now with this his second charge, I have no product!!! And definitely do not want it… Disputed that as well. Had to get a new card due to this. Now I wake up from a nap and noticed a charge of $12.49 from challenge body mind pending on my account with my old card. Called them to find out what it was. Damn if isn’t from me ordering KetoLuxe and have some sort of subscription . SMH I informed them to cancel whatever it was and they claim that they will be refunding me. Calling my bank again tomorrow. This is ridiculous!!! Fraud Alert!!!!
I just got a text message on my cell say that NetSpend has a hold on a pending charge of $13.99 from Challengebodymind. I've never heard of this company nor have I use my debit card this morning (3-4-2022). Someone has used my information to purchase something I'm not aware of. This isn't the first time it's happened. I'm beyond pissed off!!!
I have a charge on my account for $12.99, refund my money, I'm reporting this to BBB & my bank, put my 12.49 back where you stole it from.
I called the phone number that is provided with the charge report. It seems there are a TON of different companies on the internet that automatically sign you up for a monthly subscription to this company if you order any number of things related to health. In some cases it's CBC Gummies. For other's it's dietary supplements. in my case - my wife ordered some facial cream and by clicking "place order" gave her consent to be added to this company's monthly subscription. I called and spoke with "NICK" (who's real name is probably Rajesh) and explained my situation. He cancelled the subscription and refunded me my subscription fee.
Word to the wise - before clicking ANY order - check out the fine print to look for hidden subscriptions.
Requesting a company called Challenge Body Mind be charged with fraud. They get your information and begin charging your accounts for some sort of membership. According to Google search they are habitually doing this to many people.
Challenge Body Mind 855-460-4451 New Mexico
I was contacted by my bank a few minutes ago asking me if I had charged 12.95 to this company. I haven't used my card in a couple of weeks so I told them no. Their Fraud Department is one of the best in the financial world & Bank of America is big enough to take any scumbag loser companies down.
Same issue here. What can be done about both of these companies. The fact that they are able to charge your card without permission is not ok Keto gummies were initially ordered ordered three they charged 250 for five bottles two different charges 49.68 then 198.78. On top of that now see a 12.49 charge from the challenge body mind. What can we do to stop these criminals
Unauthorized charge on my credit card of $12.49 for challenge body mind
These guys are a rash all over the internet. They started charging me $12.49 for who knows what. I got caught once before when I ordered something else. Don't order anything advertised on the internet unless it is from Amazon or other known vendors.
I too was fraudulently charged $12.49 on my bank card. How in the hell can they charge you without your authorization and never send the product that you didn't order? This has got to be illegal.
I too am copying someone else post because the same happened to me. Ordered keto pills in October off Face Book. The package I choose was 3 bottles for 39.99 each two bottles for free. I got charged for all 5 bottles of $198. Scammers ! Then I get a unauthorized charge today from challenge body and mind for $12.49. WTF
A 55.99 and 129.88 charged on Oct 24th then 129.88 on nov 24th and 129.88 on Dec 24th - just realized it was not something i bought. What gives?? I called the number listed on my statement has been disconnected. Where do I go from here? I received some kind of sugar-coated gummy in the mail which I tossed as I did not order. There was no packing slip in the package to return the product. Called telephone # listed on this link and Marco advised there is no record of an account for me - CALLED BANK AND CANCELLED CARD
I too ordered keto pills last month (while having COVID). The package I choose was 2 bottles for 39.99 each 1 bottles for free. I got charged for both bottles of $119. Then I get a unauthorized charge today from challenge body and mind for $12.49. I have spoke to my bank and said the charges were unauthorized and they are filing a dispute.
Yep, I ordered Keto Prime diet pills in April that took so long to get to me that I forgot about them. The erroneous charge of 12.49 appeared in May and I disputed it. Now a second one, I checked the detail on the merchant on my card and the number corresponds with reported scam online. So, I have called and talked to a lovely lady at a call center in Southeast Asia. I received a cancelation number and hopefully it's a done deal. I shall continue to dispute the charge and consider myself schooled in regard to ordering from Instagram.
Ordered Proper CBD gummies, hemp extract. Online said 2 bottles for $39.99 + 1 free bottle. Received 3 bottles of sugary crap. Charge was for $169.88 (shown on CC statement as PROP8779938758 Albuquerque, New Mexico). Then, saw a charge for $12.49 to ChallengeBodyMind (which I never heard of or ordered anything from). After disputing charge, next month another charge of $169.88 shows up again! I cancelled my credit card as company does nothing. Total scam! DO NOT ORDER!!
I ve never ever heard of challenge body and mind before and my card got charged for $12.49, which sent it into overdraft so now I have to pay a fee for that! I’m pissed! I expect a refund and quickly!!!
Someone keeps trying to charge my card 12. 49 every three days LOL so this all happened after a towing company sold my cc information. YEAH
I found this website with the exact charge of 12.49 that was on my statement. Not sure how I signed up for this accidentally. https://challengebodymind.com/members/contact.php
The exact same thing happened to me as all the other comments right down to the 12.49 - also was charged 59.99 for something when i ordered the first 3 bottles of skin tag serum that i did not order. Did not get an invoice, did not get an email for the recurring shipped order or the online book for the 12.49 - never received that email either - based on all these comments, i am cancelling my bank card and reporting the fraud department for the second months charges and the 12.49 charge. Will also be refusing the second order if it arrives and sending back the original order per the 60 day money back guarantee no questions asked.
I ordered a skin tag remover from buy bliss and instead got some keto gummies I never ordered and was charged 200 dls for 5 bottles of gummies,I immediately returned the gummies and asked for a refund,now I’m getting charged 12.49 from challenge,body and mind.Had to cancel my card.Don’t order anything from buy bliss it’s a SCAM.
I ordered CBD supplements after reading this article regarding this TV Celebrity. Instead of emailing, I called. Now I see two charges for December and January. I called the night of the 24th day of the charge, and the bank said there is nothing they could do because of Visa does not allow them to remove charges or pursue the scammers. We see who side Visa is on. Nevertheless, as this page suggested, I sent a message via their so-called Website. requesting that they delete my account and my credit card information. I never authorized any subscription of any kind.
I have charges on my card that state " Method - in person" . I have never been to NM
Don't know this company never heard of it. Please stop trying to get money off my card I've never ordered anything from you guys. Thanks
There is a charge on my debit card for $12.95 from this company. I don't know anything about it so it is definitely fraud.
Cancel the monthly $12.49 charge IMMEDIATELY
Received an unauthorized charge of $12.49 from Challenge Body Mind on my credit card. Called and inquired to cancel Was told this was a result of an order placed back in December 22. First month was free but then would be charged. I was not aware of this. I do remember ordering from KetoLuxe, which I have since cancelled (hopefully). Ordered as others have said....2 bottles, got 3 and charged for all...$198.78. Such scams.
NEVER did I order a thing from them!!! After reading other comments, the only thing I can think of is, I was scrolling on FB and accidently tapped some workout post, I exited right away! So how could this happen? If you've ever purchased anything off FB. It saves your CC info. and that is how they get your CC info. This is the worst thing these BS could do to others. They should be put in prison for the hell they cause others. They are complete THIEVES!!! FYI I never ordered or received a damn thing from any company! If I were you.. I'd remove any saved CC info you have on your phone.
I ordered from ChallengeBodyMind 1 bottle of gummies that supposedly clean your arteries for $39.99. I was billed $199.00 for 5 bottles. Today, February 10th, I was charged $12.49; luckily my credit card sent me an Alert asking me if I had made a purchase for $12.49 from Challenge Body Mind? I replied, I had not, and to deny the purchase which they did. I was not aware sooner that they had also charged $199.00 for the gummies, and my card paid that amount. My card has been cancelled as of today.
Got three suspicious credit card charges within the span of a 10 days from an outfit called Truedly, allegedly "clothing" purchases. But the associated phone number was for Challenge Body Mind. The charges, in short, were fraudulent. Neither company appears to be legitimate.
I am so glad all these people wrote thier comments. I too was scam, I never applied don't know how they got my info. called my bank.
Did not order CBD gummies or anything else from this company. And will be going to my bank tomorrow reporting fraud. The date on this is February 6 2022 and this is May of 2022 something is wrong with this for sure
Unauthorized charges on my card
Got this charged on my account along with a charge of 79.99 from optimal care within the same day so after reading all of these comments I'm assuming they are related. I have never signed up for a subscription with them..when I called the lady told me that I did sign up for a subscription and she can't give me my money back or cancel the account...I contacted my bank about it but I am livid!!!
Got this charged on my account along with a charge of 79.99 from optimal care within the same day so after reading all of these comments I'm assuming they are related. I have never signed up for a subscription with them..when I called the lady told me that I did sign up for a subscription and she can't give me my money back or cancel the account...I contacted my bank about it but I am livid!!!
I've reported whom ever you are to the BBB, stop trying to get money off my card.
I have an unauthorized charge of $12.49 on my account. This is a SCAM and FRAUD! Put my money back from where you stole it from and cancel any fraudulent subscriptions you show in my name.
Same thing. Charged for Detox pills never ordered them, don’t want them. But was charged for them and then was charged $12.49. WTF?!?! Refund my money! What a freaking scam
Had 4 charges on my bank card from challengebodymind. I called the phone number on my online bank and I called them and I've gotten all 4 charges refunded immediately 3 came right through as I was on the phone with them. I don't know about the 4th one for I just called them and got on here. Hopefully this helps someone else.
These dirtbags charged my card three times. I have no idea who they are, other than criminals stealing peoples money. Fraud reported to my bank, charges will be reversed. Hope authorities find these scumbags and charge the hell out of them.
I was charged 12.49 on my bank card without ny permission and I want a refund from challenge body mind. Also I want ro cancel the subscription. I ordered some keto pills
Never signed up for membership, tried using the phone number and the only option is pressing 9, which is talk to representative. Press 9 and they hang up.
also got a 12.49 charge on my account after i told them i was not signing up for anything. it was finally refunded. when i first ordered they added more products to my order and i noticed when the charge was more than it was supposed to me. called them and they had refunded me half the money and told me they couldn't cancel the order when i told them to cause it was already processed. so i waited till it came to me and i didn't open it and returned it to sender after finding out this was a scam. it was received and they still have not refunded funded me even though they say they did. looking to possibly dispute the other portion i was orginally charged. every time i call there is something new they tell me. now they are stating there is a $5 restocking fee for each bottle and they can only refund me a certain amount. what a headache.
I ordered my Keto pills, and waited 3 months for them to be delivered even tho it was supposed to be express shipping. Then 2 months later there's a charge for $12.49 so I called. It's for their monthly emailed magazine. I canceled it no problem.
Thank you all so much for this info. I also bought the pills with the 199.99 charge and unwanted detox for 59.99. To date they have refunded me all my money and then I saw this charge 12.49. Just called and they have refunded that and canceled the sketchy subscription.
These people should be ASHAMED of themselves. What a bunch of no good jerks. This is THE WORST, most shameful thing I've every seen. Selling CANDY like they are supplements and making claims that are ABSOLUTE bull hockey. I'd get more graphic but I want to add to the crowd here. This "organization" should be SHUT DOWN! $200 and NO - like, ZERO, none, nothing at all - receipt so no way to track them down. Then their phone center operator is authorized to "let me keep" the crap and can refund me 70 bucks. WHAT???? I paid the twenty bucks to send their garbage back to them. They need to be shut down and do penance for their sins!!!
These dirt bags got me also. They need to be stopped CHALLENGE BODY MIND $12.49 THREE TIMES. CALLED BANK AND THEY SAID IT WASN'T FRAUD AND WILL NOT REFUND THE CHARGES I WILL BE LOOKING FOR A NEW BANK WTF F THEM
Never subscribed to this product. Did a one time purchase which was on a credit card last month. Today a charge of $12.49 and $198.00 appeared on my credit card. Called customer service and explained to three different companies, three different reps, and none of them was able to reverse the charge. Cancelled the credit card, had charges marked as fraudulent. Would not recommend that you give these providers your account numbers. It's very difficult to stop whatever it is they are charging you for.
Similar to many above. I did place an initial order and was scammed. At this point I was foolish and didn't challenge it. Than they tried to put through a large charge which I had my bank decline and again today the bank contacted me about another attempt to charge my account. Why are these people permitted to continue?
Same here. Scammers!
Scammers
Just saw a post on my bank account for Challenge Body Mind. Never requested their subscription or service. Called bank and notified them of the fraud charge. Number related to the charge was 855-460-4451. Called that number and given the round around about the charge. They wanted information about my address, my email, my phone, the last four digits of my bank card. You get the gist of this company. Nothing was resolved over the phone. Going to report them to the FTC and BBB.
January 2nd 2023 I ordered proper CBD gummies during a special offering of buy 3 at $39.98 each and receive 2 additional bottles free. After 20 days of not receiving the gummies I called the number provided and after several unsuccessful calls I was able to talk to a company rep who told me my product had been shipped and that I would be receiving it shortly. My order did arrive in a 2 day priority shipping package. When I received my credit card statement it showed that they had charged for all five bottles and added an additional 3 bottles of CBD capsulesl and charged for those too. I paid the credit card bill thinking that I had learned from the experience and would no longer trust companies advertising on the internet. It was an expensive lesson at $260,00 dollars but it was done with so I thought. Today I find that my mastercard shows I owe another 199.88 for CBD products that I didn't order apparently from a different company and I also have 2 orders from Challenge Body Mind for $12.49 each that I didn't order anything from, With regard to the CBD shipment The 2 day priority mail tells me they were lying to me all the time about my order having been shipped prior to my contacting customer support. Beware and buy direct locally, .
I to ordered 3 bottles for 39.99 and got charged $198 dollars when I wanted to return item they made it very difficult and I never got the amount I payed them now we are seeing Fraudulent charges on our account these Scammers need to be put behind bars the company I dealt with was called KET-LUX through Facebook but cant seem to find them on Facebook I tried to complain to Facebook but they don't seem to value there users. HANG THEM ALL
Received a 12.49 charge from Challenge Body Mind. Did a search and saw its the 3rd month i got charged. Its fraud. Saw others are going thru the same thing. Someone needs to get these losers.
Same here! Was looking to order the gummies for $39.99 system kicked me out but then charged me the $199.00! Now I see the membership. I tried to cancel initially however couldn’t get hold of anyone and the number on email said I didn’t order from them!
Ordered gummies,got over charged. Now getting subscription charges,didn't sign up for a dn sub.Cancel ASAP!!!!!
This is a bunch of crock. How many times does someone not notice that they have been charged $12.49 for months. They never send anything to your email because when i did the email search nothing came up. I had to google to find the phone number. Thank goodness I was only charge two months and the second month is being refunded. This company needs to be shut down.
I never signed up for a membership of any kind and today I get a charge for 12.49 on my checking account. called they say I signed up for some thing. I Have called and they say they will cancel membership. Unauthorized charge on my credit card of $12.49 for challenge body mind 11-02-22
I never signed up for a membership of any kind and today I get a charge for 12.49 on my checking account.
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Company Name
Challenge Body Mind
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Phone Number
(855) 460-4451
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Website
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