FRONTIER ONBOARD F9

Learn about the "Frontier Onboard F9 " charge and why it appears on your credit card statement.

First seen on May 14, 2013, Last updated on July 24, 2017

What is it?

I called Froniter customer service and they said that they only pull credit card info off of their machines at certain locations, Milwaukee being the most common download location. The customer service rep said it can take months (I last flew in October and just got the charge today) for the credit card machines to make it to Milwaukee. She verified that my charge was in fact correct- I had purchased a sandwich in flight and now 8 months later am finally being charged.

could be a bottle of water in a airplane to a snack

technically you can dispute that charge and get your money back. Although it is your charge the Merchant has a responsibility to charge within a reasonable time. they are required to bill you within 6 months from when the purchase occurred and you as a Consumer have 60 days from the date on your statement, with the charge, to dispute it. IE this statement was printed 06/01/2013 so you have 60 days from that date to dispute. some banks will even give you more time than that.

My bank called me a day after I arrived home and told me "someone" had just put 2 different charges on my business cc. Since i never went thru Denver i disputed the charges, cancelled my card and had a new one issued. Ive been trying to find a receipt from the flight home and nothing. As a small business i'm very careful about keeping all my receipts so not finding any went to DEFCON 2 immediately. First time with Frontier Airlines and I'm disputing it because there were no surprise charges from the trip TO my destination. Just the return. Frontier-get your **** together! That's no way to do business!

My bank called me a day after I arrived home and told me "someone" had just put 2 different charges on my business cc. Since i never went thru Denver i disputed the charges, cancelled my card and had a new one issued. Ive been trying to find a receipt from the flight home and nothing. As a small business i'm very careful about keeping all my receipts so not finding any went to DEFCON 2 immediately. First time with Frontier Airlines and I'm disputing it because there were no surprise charges from the trip TO my destination. Just the return. Frontier-get your **** together! That's no way to do business!

Can you help? What is this charge?

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Also Appears on Statements As

  • CHKCARDFRONTIER ONBOARD F9
  • CHECKCARD FRONTIER ONBOARD F9
  • POS Debit FRONTIER ONBOARD F9
  • POS PUR FRONTIER ONBOARD F9
  • POS PURCH FRONTIER ONBOARD F9
  • POS PURCHASE FRONTIER ONBOARD F9
  • POS REFUND FRONTIER ONBOARD F9
  • PRE-AUTH FRONTIER ONBOARD F9
  • PENDING FRONTIER ONBOARD F9
  • Visa Check Card FRONTIER ONBOARD F9 MC
  • Misc. Debit FRONTIER ONBOARD F9
  • CHKCARD FRONTIER ONBOARD F9